Who ServiceTitan is, briefly
ServiceTitan is a field service management platform for residential and commercial trade contractors such as HVAC, plumbing, and electrical, covering dispatch, estimating, invoicing, and job costing.
We are not going to characterize ServiceTitan’s pricing or roadmap here — those change, and the vendor is the right source for them. What we can do is describe what RestoredOS is built to do, and when each tends to fit.
What RestoredOS is built around
RestoredOS was built by a restoration operator around one idea: every stage of the job should work from the same record, so nothing is re-keyed. In practice that means:
- Intake to job. The first notice of loss becomes a numbered lead, and the qualified lead becomes a job with the customer and cause attached.
- The job file. Documents by category, photos by day with optional AI labels, notes, a job email inbox, daily reports, and PDFs.
- Drying documentation. Chambers with S500 category and class, moisture points, daily readings, GPP and dew point, equipment-days, and a Mitigation Audit.
- Estimate to budget. Xactimate estimate PDFs are read into budget line items that drive the vendor buyout and schedule.
- Schedule, time, and job costing. A per-job Gantt, a weekly crew planner, and a GPS time clock against job and phase.
- Customers and referral sources. The ClientTrack homeowner portal and a field-sales CRM.
- Reyna, the AI assistant. Reads the job file, finds jobs, drafts emails, and assigns tasks.
Where each fits
ServiceTitan may be the better fit if your business is mainly HVAC, plumbing, or electrical service with restoration on the side.
RestoredOS fits when you want intake, drying, the Xactimate-driven budget, scheduling, time, billing, CRM, and the homeowner portal on one restoration job record instead of across several tools. The fairest test is to walk one real loss through both, from first call to final invoice.
ServiceTitan and other product names are trademarks of their respective owners and are used here only to identify those products. Restored Technology is not affiliated with or endorsed by them. Descriptions of ServiceTitan are based on publicly available information as of October 2026 and may not reflect current features or plans; please confirm details with the vendor.