ResponseTrack turns the first phone call into a numbered lead, qualifies the loss, and dispatches the right crew — with an on-call roster, dispatch alerts, and two-way SMS so the response starts the moment the phone rings.
Everything the intake and dispatch team needs to turn a loss into a mobilized job.
Capture the customer, the cause of loss, and the affected areas on a numbered lead the moment the call comes in.
A structured intake-to-dispatch flow that alerts the GM, ops manager, tech, estimator, and MOD as the job spins up.
An on-call rotation so the right person gets the after-hours call and nothing falls through at 2 a.m.
Text crews and customers directly from the job, with delivery confirmed end to end — no personal phones required.
Send a request-for-information to an engineer and track it from sent to viewed to answered, with mark-ups and stamps.
A qualified lead becomes a job with the customer, cause, and crew already attached — no re-entry.
The emergency response, modeled as a clean handoff.
Customer and cause of loss captured on a numbered lead.
Loss type, affected areas, and urgency triaged.
On-call roster and alerts get the right crew moving.
The lead becomes a job with everyone already attached.
See how ResponseTrack turns the emergency call into a mobilized crew. Contact us for pricing.
Contact us for pricing