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Privacy Policy

Last updated November 9, 2026

This Privacy Policy explains how Restored Technology LLC (“Restored Technology,” “we,” “us,” or “our”) collects, uses, and protects information when you use our websites, software, and text-message program.

1. Information We Collect

  • Contact information you provide, such as your name, company, email address, and phone number.
  • Project information related to a restoration job you are associated with, when you use our software or customer portal.
  • Mobile and messaging information, including your mobile number and your opt-in consent, when you enroll in our text-message program.
  • Electric usage information you choose to upload to the Restored LoadShare screening. Your file is read once and not kept. We save only the usage figures, utility, rate plan, and ZIP code. Bill images and PDFs are processed by our AI service provider to read those figures.
  • Usage information, such as device and browser type and pages viewed, collected automatically to operate and improve the Services (see “Cookies & Analytics” below).

2. How We Use Information

  • To provide the Services and communicate with you about your restoration project.
  • To send the text messages you have opted in to receive (see “Text Messaging” below).
  • To respond to inquiries and provide support.
  • To operate, secure, and improve the Services, and to comply with legal obligations.

3. Text Messaging & Mobile Information

When you opt in to the Restored Technology Project & Emergency Alerts, we collect your mobile number and consent so we can send you project and emergency messages on behalf of your servicing restoration office.

We do not sell your personal information, and we do not share mobile opt-in information or consent with any third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with anyone, and are not subject to the categories of sharing described elsewhere in this policy.

We share mobile information only with the service providers that help us deliver the messages (for example, our messaging platform provider), and only as needed to send messages you have requested. You can opt out at any time by replying STOP, and get help by replying HELP or emailing support@restoredtechnology.com.

4. How We Share Information

We may share information with service providers who process it on our behalf, with the restoration company servicing your project, and as required by law. We do not sell personal information. As stated above, mobile opt-in data and consent are never shared for third-party marketing.

5. Cookies & Analytics

This website uses the following to count visits and measure our advertising:

  • Visit ID (rt_vid). A random ID kept in your browser’s session storage, which is cleared when you close the tab. While a page is open, your browser sends it to our server with the page address, the referring site, and any campaign tags in the link (such as utm_source), and again every 15 seconds. We use this to count page views, show how many people are on the site right now, and see which ads and links bring visitors. It is not a cookie and does not contain your name or contact details.
  • LinkedIn Insight Tag. A script from LinkedIn that sets LinkedIn cookies so LinkedIn can tell us whether our LinkedIn ads led to visits, a started tour, or a sent contact form. LinkedIn handles that data under its own privacy policy.
  • Vercel Web Analytics. Our hosting provider’s page-view counter. It is cookieless: it does not store anything on your device, and it reports page views and campaign tags to us only as totals.
  • Your choice (rt_consent). If you are asked, we remember your answer in your browser’s local storage so we don’t ask again.
  • Guided tour. The tour at /tour opens our live demo app inside the page. That app sets a sign-in cookie so the demo can run; it is needed for the tour to work.

Visitors in the EU, EEA, UK, and Switzerland are asked first. We tell where you are from the country of your IP address, as reported by our hosting provider; if it can’t be told, we ask. Until you accept, no visit ID is stored, nothing is sent to our visit counter, and the LinkedIn Insight Tag is not loaded. If you decline, that stays true. If you accept and later decline, we delete the visit ID and stop sending visits right away; a LinkedIn tag that already loaded stops on your next page load, and you can clear LinkedIn’s cookies in your browser settings. Visitors elsewhere are counted as described above without being asked.

6. Data Retention & Security

We retain information for as long as needed to provide the Services and meet legal, accounting, or reporting requirements — including retaining a record of your messaging consent. We use reasonable administrative, technical, and physical safeguards to protect your information.

7. Your Choices

You may opt out of text messages at any time by replying STOP. You may request access to or deletion of your information, subject to applicable law, by contacting us at support@restoredtechnology.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated “last updated” date.

9. Contact

Restored Technology LLC · 1156 Bowman Road, Suite 200A, PMB 70379, Mount Pleasant, SC 29464 · support@restoredtechnology.com · (855) 764-2718

Restored Technology

Software and infrastructure for buildings — from the first call after a loss to putting idle grid capacity to work.

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